Privacy Policy

This policy, along with our terms of use and any referenced documents, outlines the framework for how we collect, use and process your personal data. We encourage you to read this policy carefully to understand our practices and perspectives regarding your personal information and how we handle it. By accessing or using www.plomxtech.com, you agree to and accept the practices described here.

These are the types of data we may collect and process about you:

Information You Provide to Us: You may share personal information with us by filling out forms on our website or communicating with us via phone, email or other methods. This includes details you provide when you register to use our site, subscribe to our services, participate in discussion boards or social media features or report issues with our site. The information you provide may include your name, address, email address, phone number, financial and credit card details, as well as personal descriptions and photographs.

Information we collect automatically: During your visits to our website, we may automatically gather technical data and details about your visit. This includes your Internet Protocol (IP) address, login information, browser type and version, time zone settings, browser plug-in types and versions and operating system and platform. We also collect information about your visit, such as the full Uniform Resource Locator (URL) clickstream to, through and from our site (including date and time), products viewed or searched for, page response times, download errors, length of visits to specific pages, interaction details (such as scrolling, clicks, and mouse-over), browsing methods used to leave pages and any phone numbers used to contact our customer service team.

Information We Receive from Other Services: We may obtain information about you if you use any other websites we operate or services we provide. In such cases, we will have informed you at the time of data collection that your information may be shared internally and combined with data collected through this site. Additionally, we work closely with third parties, such as business partners, subcontractors for technical, payment and delivery services, advertising networks, analytics providers, search information providers and credit reference agencies. These third parties may share information about you with us to enhance our services and improve your experience.

 

Cookies

 

Our website utilizes cookies to differentiate you from other users, ensuring an enhanced browsing experience while enabling us to improve our site’s performance. For more information about the cookies we use and their purposes, our cookie policy. We utilize the information we hold about you in various ways to provide and enhance our services, fulfill our obligations and deliver a better experience. 

The information you give to us. We will use this information: 

    • To fulfill our obligations under any contracts established between you and us and to deliver the information, products and services from us.

    • To provide you with information about other products and services we offer that are similar to those you have already bought or asked about.

    • To provide you, or allow selected third parties to provide you, with information about products or services we believe may interest you. If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those you have previously purchased or inquired about. If you are a new customer and we allow third parties to use your data, we (or they) will contact you by electronic means only if you have given consent. If you do not wish for us to use your data in this way or share it with third parties for marketing, please check the relevant box in the form used to collect your data, if applicable. 

    • To inform you about any changes to our services.

    • To ensure that the content on your site is displayed in the most efficient way for you and your device.

Information we collect about you. We will use this information:

    • To manage our site and for internal operations, such as trouble shooting, data analysis, testing, research and statistical or survey purposes.

    • To manage our site and for internal operations, including troubleshooting, data analysis, testing, research and statistical or survey purposes.

    • To enhance our site, ensuring that content is displayed in the most effective way and for you and your device.

    • To enable your participation in interactive features of our service when you choose to do so; as part of our efforts to maintain the safety and security of our sites; to assess the effectiveness of the advertising we display to you and others and to deliver relevant ads tailored to your interests.

    • To offer suggestions and recommendations to you and other users of our site regarding products or services that may be of interest to you or them.

Information we receive from other sources: We may combine this information with the details you provide to us and the data we collect about you. This combined information may be used for the purposes outlined above, depending on the type of information we receive.

 

Disclosure of Your Information

 

We may share your information with selected third parties, including:

    • We may disclose your personal information to third parties, including business partners, suppliers and sub contractors, for the performance of any contract we enter into with them or you.

    • We may share your information with advertisers and advertising networks that require the data to select and serve relevant advertisements to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate data about our users (for example, informing them that 500 men under the age of 30 have clicked on their advertisement on a given day). We may also use such aggregated information to assist advertisers in targeting the desired audience (e.g., women in SW1). Additionally, we may use the personal data we’ve collected from you to help fulfill our advertisers requirements by displaying their ads to the appropriate target audience. 

    • We may share your personal information with analytics and search engine providers who assist us in improving and optimizing our site. These third party providers help us understand how users interact with our site, gather insights on performance, and identify areas for improvement, ultimately ensuring that we deliver a better user experience.

[Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you]

We may disclose your personal information to third parties:

    • In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. This disclosure is necessary to facilitate the transaction and ensure that the relevant parties are fully informed during the process.

    • If Plomx Tech or substantially all of its assets are acquired by a third party, personal data held by us about our customers will be transferred as part of the assets. This transfer will be governed by the terms of this privacy policy and the third party will be required to handle your personal data in accordance with applicable privacy laws.

    • If we are required to disclose or share your personal data to comply with any legal obligation, or enforce or apply our terms of use, terms and conditions of supply and other agreements, we may do so. This also includes protecting the rights, property or safety of Plomx tech, our customers or others. In such cases we may exchange information with other companies and organizations for fraud protection and credit risk reduction purposes.

 

Where we store your personal data

 

The data we collect from you may be transferred to, and stored at, a location outside the European Economic Area (EEA). It may also be processed by staff located outside the EEA who work for us or one of our suppliers. This staff may be involved in tasks such as fulfilling your order, processing your payment details, and providing support services. By submitting your personal data, your consent to this transfer, storage and processing. We will take all reasonable steps to ensure that your data is handled securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have provided you with (or where you have chosen) a password to access certain parts of our site, you are responsible for keeping this password confidential. We advise you not to share your password to anyone.

Unfortunately, the transmission of information via the internet is not completely secure. While we will make every effort to protect your personal data, we cannot guarantee the security of any data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will implement strict procedures and security measures to prevent unauthorized access.

 

Your rights

 

You have the right to request that we do not process your personal data for marketing purposes. We will typically inform you (before collecting your data) if we plan to use it for such purposes or if we intend to share your information with any third party for marketing. You can exercise this right by checking the relevant boxes on the forms we use to collect your data. Additionally, you can exercise this right any time by [email protected].

Our site may occasionally contain links to third-party websites, including those of our partner networks, advertisers and affiliates. If you follow a link to any of these external websites, please be aware that they have their own privacy policies. We do not accept responsibility for a liability regarding these policies. We recommend you review these privacy policies before submitting any personal data to those sites.

 

Access to information

 

The Act gives you the right to access information held about you. Your right to access can be exercised in accordance with the act. Please note that any access request may be subject to a fee to cover the costs of providing you with the details of the information we hold about you.

 

Changes to our policy

 

Any future changes to our privacy policy will be posted on this page and when necessary, communicate to you via email. We encourage you to check this page regularly for any updates or modifications to our privacy policy.