Reliable solutions for your Technical Support & Maintenance needs.

In today’s fast-paced digital world, businesses depend on technology for efficient operations. Yet, the complexity of technology often leads to unexpected technical issues. That’s where PlomX Tech reliable technical support and maintenance services come in. We offer a range of services, including Mobile app maintenance, Web app maintenance, Cloud app maintenance, Level 1 support (L1), Level 2 support (L2), Level 3 support (L3).

Software Support and Maintenance Services We Offer

ISTQB-certified and domain-trained test engineers work closely with you to avoid failures so that you can save on costly repair and maintenance work.
Mobile app maintenance

Ongoing support and updates to ensure the optimal performance and functionality of mobile applications.

Web app maintenance

Continuous monitoring, troubleshooting, and enhancement of web applications to deliver a seamless user experience.

Cloud app maintenance

Management and optimization of cloud-based applications to ensure reliability, security, and scalability.

Level 1 support (L1)

Initial point of contact for technical issues, providing basic troubleshooting and incident resolution.

Level 2 support (L2)

Advanced technical support involving in-depth troubleshooting, problem analysis, and resolution for complex issues.

Level 3 support (L3)

Highest level of technical support, involving specialized expertise and advanced problem resolution for critical and challenging issues.

For Reliable Software Performance Contact Us.

By collaborating with PlomX Tech, you can ensure consistently successful outcomes. Our efficient and meticulous processes enable us to maintain our competitive edge, ensuring predictable success every time.

Why Choose PlomX Tech as Your Technical Support & Maintenance Company

We excel in delivering comprehensive Technical Support & Maintenance  Service & consulting, steering businesses through digital transformation with tailor-made mobile solutions. Leveraging over a decade of expertise, we proudly serve as the trusted ally for startups, enterprises, and industry leaders, consistently delivering successful and innovative Technical Support & Maintenance Service & consulting.

Let’s Start a New Technical & Maintenance Project Together
4 +
Year Experience
4 +
Talented Squad
50 +
Project Delivered
100 +
Websites Developed
20 +
Countries Served
50 %
Clients Satisfication



Our Partners

Frequently Asked Questions

Our technical support and maintenance company provides a comprehensive range of services, including troubleshooting, software updates, system monitoring, hardware repairs, network configuration, and IT infrastructure management.
We understand the urgency of technical issues, and our company strives to provide prompt response times. Typically, we aim to respond to technical issues or support requests within 24 hours, ensuring minimal disruption to your operations.
We offer both remote support and on-site visits, depending on the nature of the technical issue or support request. Many problems can be resolved remotely, saving you time and minimizing downtime. However, if an on-site visit is necessary, our technicians will be dispatched to your location promptly.
Our process for reporting and tracking technical issues or maintenance requests is streamlined and efficient. We have a dedicated ticketing system where you can submit your requests, and you will receive regular updates on the progress and resolution of your reported issues.
We have successfully supported clients across various industries, including finance, healthcare, retail, manufacturing, and technology. Some of our notable clients include leading financial institutions, healthcare providers, and multinational corporations. We can provide specific case studies and references upon request.
The security and confidentiality of your data are of utmost importance to us. We have implemented robust security measures, including encryption protocols, access controls, and regular data backups. Our technicians undergo strict confidentiality training, and we adhere to industry best practices to ensure the protection of your sensitive information during all technical support and maintenance activities.